Guest Guidelines For The Mark Preece Family House

Registration

Guests at the House must be registered before staying overnight. We request that registration take place daily between 8 a.m. and 8 p.m.  If you are unable to register during this time, please contact the House to make other arrangements.

Please keep the House staff informed of any changes in your situation – especially where you can be reached in an emergency and any major changes in the medical condition of your loved one.

Visitors

Visitors should sign in and out at the Reception Desk and should respect the House guidelines. Visiting hours are from 9 a.m. to 9 p.m.

Prohibited Items

Smoking: Please don’t smoke in the House. Smoking is allowed outside in designated areas and all smoking materials must be disposed of in the proper containers.

Alcoholic Beverages: There are to be no alcoholic beverages consumed on the premises except for specifically sanctioned functions.

Illegal Drugs: Only physician-prescribed controlled drugs may be permitted.

Housekeeping

Your bathroom will be cleaned by staff and volunteers every four days.

Please dispose of soiled diapers in the proper receptacle. Plastic garbage bags are available for disposal of garbage. Please leave bagged garbage outside of your room for disposal. 

Kitchen

Just like at home, we appreciate when you clean up after yourself. The House supplies certain food items for the kitchen in the pantry and meals are provided from time to time. Signs are posted if dinner is being provided that evening.

We ask that you rinse and stack dirty dishes in the dishwasher for the purpose of infection control. Pots and pans may be washed by hand. 

There are storage bins for dry food and items that need refrigeration for each room. Labels are provided for items that won’t fit in the bins. We ask that you keep all food in the kitchen and you refrain from using kitchen appliances in the guest rooms (i.e. no hotplates, etc.)

Energy Conservation

When leaving your guest room, or any other unoccupied area, please turn off television, radio, lights, kitchen appliances, etc. Help us keep our utility bills down and conserve energy.

Dress Code

Please maintain neat and decent attire. Nightwear should not be worn outside your guest room.

Room Availability

Please check with the House Manager if you need to leave the House for more than one night.

Check-Out

Please let us know as soon as you know when you may be leaving. We appreciate if you can check out in early afternoon but let us know if that is not convenient. You are also welcome to stay in the House while you wait for transportation after you check out.

Security

Please note that you are responsible for anything left in your room. A key to the safe in your room is available for a refundable deposit. Please allow staff and volunteers to open the doors.

Entertainment

There is a TV in each family room, as well as a TV and DVD player in the living room for guest use. In addition, there is free Wi-Fi in each family room.

Telephone

There is a telephone in each guest room for incoming calls and for local calls. Calling cards for long distance calls are available at the front desk.

Laundry

There is a coin-operated laundry room available for guest use ($1 per load). Laundry detergent and dryer sheets are available in the guest laundry room. Please empty the lint filter in the dryer after each use. Laundry facilities are available daily from 8:00am – 8:00pm.

If you require clean linens during your stay, please ask a staff member or volunteer to provide you with some.

Children

Children are the responsibility of their parents or legal guardian at all times as we are not able to provide babysitting services.

Damage or Accidents

Please report any damage or accidents promptly to the Reception Desk or the House Manager directly.

Pets

Animals are not allowed in the house, except for service dogs.

Confidentiality

The Mark Preece Family House staff and volunteers do not give out information about guests. If you wish to maintain friendships with other guests, you must exchange contact information before you leave.